Bring world-class customer experiences and calling into Microsoft Teams
What You Need to Better Connect Customers and Employees
Give your employees the flexibility to do more with less by integrating calling into the application they’re already using.
Avaya’s integration with Microsoft Teams offers the ability to call anyone from your office phone number – without adding any existing services to your Microsoft 365 Subscription. Whether you’re using an Avaya on-premises, hybrid, or full cloud solution, you can maintain business continuity by adding our calling solutions to Microsoft Teams.
- Cost Effective: Add calling to your Microsoft Teams solution without extra licensing
- Simplified communications: Provide a unified communications experience to your employees that lets them stay connected from any device, whether they’re remote, travelling, or in the office.
- Business Continuity: Don't compromise reliability for innovation. Our solutions are tailored to suit the needs of your existing environment and adds capabilities – such as calling – to a platform you’ve already adopted.
Depending on your current Avaya solution, there are two different Microsoft Teams integrations available:
- Click to Call
- Direct Routing
To learn more about the different options, and how to integrate voice to Microsoft Teams today, check out this brochure or contact one of our Avaya experts by filling out the form.